Study: Majority of New Orleanians Say City is Unsafe

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NEW ORLEANS – Seventy-four percent of New Orleans residents believe the crime problem in the city has gotten worse over the last year, according to the latest annual survey conducted by the New Orleans Crime Coalition. The June 11-17 survey, conducted by Faucheux Strategies, was designed to measure public perception of the performance of the New Orleans Police Department and resident opinions and concerns regarding crime in the City.

Designed to track trends over time in how New Orleans residents view NOPD, the study is based on a representative sample of 800 adult residents of New Orleans with a margin of error of +/- 3 percent. The survey was conducted by live telephone interviewers via cell and landlines.

Findings from the report include:

  • Satisfaction with the NOPD is down five points at 52 percent since 2020; as in past years, black residents (51%) and white residents (52%) expressed similar views.
  • 63 percent of residents say they are satisfied with the NOPD’s work in their own neighborhood. Neighborhood satisfaction is highest in the Lakeview/Mid-City area (79%) and lowest in the New Orleans East and Gentilly/Lower 9 areas (55%).
  • Only 35% of survey respondents say that, citywide, New Orleans is safe. That percentage represents a steep 22-point drop since the 2020 survey.
  • Since the 2020 survey, the perception that “your own neighborhood” is safe also declined 7 points from 81 percent to 74 percent.
  • 74 percent of residents believe the crime problem in New Orleans has gotten worse over the past year.

Based on the survey findings, the dip in overall citizen satisfaction with the NOPD since the 2020 survey has been modest, even though public concerns with crime and safety have dramatically increased. The NOPD satisfaction rating has ranged from 51 percent in 2017 to 57 percent in 2020 compared to 52 percent in 2021.

Interestingly, 24 percent of the citizens who say the city is not safe also say they are satisfied with the NOPD. A random sampling of 20 in-depth interviews concluded respondents do not believe the NOPD is solely responsible for making the city safe and do not blame the department for the rise in crime.

“We are at a crossroads and in order to turn the corner, the city must take specific actions such as increasing the NOPD’s budget for officer retention and recruitment and enhancing crime-fighting technologies, to stop violent crimes and protect the public,” said Loyola University’s Dr. Michael Cowan, chairman of the Crime Coalition. The NOPD has not seen a budget increase since 2018.

“While crime is an issue nationally, every locale is different,” said Cowan. “This independent scientific study was designed as a tool for the NOPD, city leadership, and the public to come together to make our city safer. There is no stronger call to action than the genuine sentiments of Orleans Parish residents, as revealed in their opinions in this survey. Violent crime is surging in New Orleans; political, business, civic, and religious leaders must step up together and show our men and women behind the shield that we stand with them.”

Since 2009, NOCC has conducted an independent analysis of citizens’ perceptions of the NOPD with the strong conviction that a regular public spotlight on how citizens perceive the police department will help identify areas of concern and inspire positive changes within NOPD that will build trust between citizens and the police department, and ultimately make New Orleans streets safer.

The Greater New Orleans Foundation and GNO Inc. donated funding for the 2021 NOCC study.

Interviews were conducted by live, professionally trained telephone interviewers. Faucheux Strategies is an independent and nonpartisan survey firm based in New Orleans and headed by Ron Faucheux, who served for 12 years as president of Clarus Research Group, a polling company located in Washington, D.C.. Neither firm works for New Orleans city government or the NOPD.

To download NOCC’s 2021 NOPD Citizen Satisfaction Survey analysis, visit

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