New Orleans-based Law Firm Develops Call-Billing App

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NEW ORLEANS — A New Orleans-based law firm is launching a call-billing app that will allow users to track the time and duration of client phone calls with precise billing statements. The details were shared in a press release.

The Acadiana Law Firm, LLC, operated by New Orleans attorney Thomas Ainsworth Robichaux, is rolling out Talk-Time, an app which allows users to designate their native mobile phone contacts as clients. It will then track all calls, texts and emails to or from that client with date, time duration, and other data central to those who track by hourly rates. 

“At billing time, the user can export the data via email attachment or directly to other compatible apps,” said Robichaux, "and even make manual notes for each entry.”

While there are other time management and billing apps out there, this is the only one that tracks the data in real time, added Robichaux. The app is initially only usable for Android phones.

“Most apps merely allow the user to make manual entries on their device, something that could be accomplished with basic apps such as Notes. A few will ‘mine’ your phone for data, something that may have security and privacy implications,” said Robichaux. “Talk-Time makes time tracking almost completely automatic.”  

Each Talk-Time client that is tracked may have multiple case names or numbers assigned by the user, so after a call is over, the user gets to choose the case name or number and enter an optional note.  Other than that, once the contact is designated as a client, it’s all done for you.  No more stopping to write down the details of the call in a notepad or type it into an app, said Robichaux.

“Talk-Time isn’t just for attorneys who have billable hours, either,” said Robichaux. “It’s equally as useful for consultants, experts, psychologists and other counselors whose time on the phone may be billable. It could also be useful to employers to track calls from employees to customers, making sure that there is a record of all mobile calls in and out, even if the time itself is not billable.”

For attorneys, one of the best features of Talk-Time is that of the sub-client, a contact designated as an expert witness or opposing counsel on a case. The sub-client is associated with a primary client and the data for those calls is collected under the primary billable client’s name, said Robichaux. 

As for security, all of the data collected stays in the app on your phone. It is never transferred to or accessible by Talk-Time outside of the app itself. It only leaves the app when the user exports it, so your data is as secure as your phone is, he added.

Robichaux explained why developed the app.

“One of the leading ways that attorneys, consultants, and other similar professions lose money is by leaving it on the table. It is often impossible to make note of all calls when driving, very busy, or clicking over from call to call. Then, when it comes time for billing, it is difficult to remember every phone call made, with revenue being simply lost. This app ensures that every minute of billable time spent on the phone is accounted for,” Robichaux said. “I thought of this over ten years ago, yet still no one had done it so, I decided to bite the bullet and make the investment in its production.”

 

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