City Releases 'ResultsNOLA' 2016 Year-End Performance Report
NEW ORLEANS – Mayor Mitch Landrieu released the ResultsNOLA 2016 year-end performance report Friday, June 16. This is the city’s 17th comprehensive performance report.
This report includes results from more than 350 performance measures that align to Mayor Landrieu’s strategic priorities of public safety, sustainable and resilient communities, economic development, healthy children and families and open and effective government.
“Since taking office in 2010, we have been committed to setting goals, tracking performance and getting results,” said Mayor Mitch Landrieu. “We have made significant progress as a city and this report highlights the work we’ve done to improve the quality of life for all New Orleanians.”
City reps said the easy-to-understand report shows that city organizations met or exceeded a majority of performance targets, and more than half of the citywide outcomes reported are trending favorably or even.
City reps said highlights in the ResultsNOLA 2016 year-end report include:
• Since 2010, the percentage of residents that report being satisfied with the New Orleans Police Department (NOPD) has increased from 50 to 64, the highest level reported for this measure. Over the same time period, the city has strengthened the NOPD Public Integrity Bureau by appointing a civilian leader and adding emphasis on procedural justice with new training that highlights the importance of fair, impartial and unbiased police conduct.
Children and Families
• In 2011, Mayor Landrieu challenged New Orleans to unite in an effort to combat the obesity rate of youth within the parish – which culminated in the Fit NOLA initiative. Since 2010, New Orleans’ American Fitness Index score increased from 38 to 46, eclipsing that of many other similar-sized Southern cities.
• Since 2010, percentage of children proficient on end-of-course tests increased from 30 percent to 58 percent, while the percentage of schools awarded “A” or “B” grades by the State of Louisiana increased from 15 percent to 26 percent.
• In 2016, NORDC opened three new recreation centers and one new swimming pool – bringing the total number of recreation centers, parks, and playgrounds to 35. Since 2010, the number of recreation centers has increased from four to twelve.
Sustainable and Resilient Communities
• From 2008 to 2016, the percentage of residents rating flood control “fair” or better has increased from 39 percent to 59 percent, reflecting Mayor Landrieu’s commitment to building back better than before. In 2016, the Landrieu Administration finalized a $2 billion settlement with FEMA to fund repairs to roads and subsurface infrastructure damaged by Hurricane Katrina, while also passing a $15 million drainage renewal millage. During 2016 the Landrieu Administration also secured more than $200 million for resilience projects that combine water management, storm water protection, workforce development and neighborhood revitalization. This amount includes the $141 million from HUD’s National Disaster Resilience Competition, as well as $60 million under FEMA’s Hazard Mitigation Grant Program.
Since taking office, Mayor Landrieu has committed to dramatically improving the accountability, transparency and performance of New Orleans City government, city reps said. In January 2011, Mayor Landrieu created the Office of Performance and Accountability (OPA) to better city services through data-driven management decision-making and accountability for delivering results to citizens. Additionally, OPA submits regular reports on the city’s progress.
In addition to the ResultsNOLA report, OPA developed a series of monthly STAT programs, or data-driven performance review meetings, for key initiatives. BlightSTAT and QualityofLifeSTAT meetings are open to the public.
ResultsNOLA is a three-time winner of the Certificate of Excellence from the International City/County Management Association Center for Performance Analytics, recognizing and rewarding local government performance management programs for comparative analysis and transparency. Government Technology magazine also named Oliver Wise, director of the Office of Performance and Accountability as one of the country’s “Top 25 Doers, Dreamers, and Drivers” for 2015.