Down, But Not Out

GLO airline cancels flights effective July 15



There has been no dearth of negative airline news lately. Some of the major airlines certainly seem to be spending more money on public relations than they are on training their employees. Now New Orleans’ homegrown airline, GLO, has some bad news of its own.

GLO announced Tuesday, July 11, that it will cease all flight service effective July 15.

This comes after months of speculation about the fate of the airline. GLO filed for bankruptcy in April and was only accepting reservations through July 31, coinciding with the end of its agreement with Corporate Flight Management (CFM).

GLO leases its fleet of three, 30-passenger Saab 340B aircraft from CFM, and CFM is responsible for training the crew and maintaining the aircraft.

When I spoke with GLO Founder and CEO, Trey Fayard, in March 2016, there were no signs of trouble brewing. Four months into operations, Fayard said of CFM, “They are great partners and run an outstanding operation in their own right. It has been a great partnership and one we hope to carry on for years to come.”

Now, however, the partnership is broken. In a statement, GLO cited the cause of recent flight cancelations as due to the “inability and unwillingness of…CFM to properly staff flights and maintain aircraft as required.”

GLO said it was pausing flight service in order to find a better operator. No potential new operator or timeline for new flights was mentioned. It was stated that booked passengers are being contacted directly and will either be refunded or re-accommodated.

Fayard puts the blame squarely on CFM: “CFM’s behavior has put an unacceptable strain on relationships with our passengers and other vendors. Despite growing demand, loyal customers and our best efforts to enforce our contract, we have been unable to reach a resolution.”

CFM officials have been quoted in other news outlets in opposition to GLO’s take on the situation. In a fight fit for lawyers, the mudslinging seems mutual.

GLO was founded to serve the Gulf and Mid-South with non-stop air service for the regional markets. It connected New Orleans to Little Rock, Arkansas; Memphis, Tennessee; Shreveport, Louisiana; Huntsville, Alabama; and a seasonal route to Destin-Ft. Walton Beach, Florida.

“I started GLO to deliver a superior product to my hometown and other worthy local markets, and I refuse to settle for anything less,” said Fayard. “We look forward to returning to all markets and expanding further once the right partner is found.”

GLO might be down, but don’t count it out. If it can make its way through the years of litigation to come, I think it could come back strong. In case Mr. Fayard doubts it, I’ll remind him of his words back in the spring of 2016: “Do not stop trying, ever. You will have the last laugh, win or lose. No one hates you if you fail and you tried. Go for it and you will be successful.”  

 

 

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Tourism with Jennifer Schecter

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Once a tourist in New Orleans herself, Jennifer Gibson Schecter is proud to call NOLA home. Prior to New Orleans, she wrote for publications in the Midwest and New York City. She advises travelers to ask their cab/pedicab/gondola driver where their favorite restaurant is and to eat there.

 

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