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Legal Documents Under Water? FEMA Throws A Life Raft

         It’s a skill many New Orleanians learned the hard way after Hurricane Katrina – how to replace lost or damaged documents.

         Now, as more than 119,000 households have registered for Federal aid due to recent flooding that damaged more than 100,000 homes throughout Southeast Louisiana, FEMA has compiled the following list of contacts and websites to help those in need start to get their lives back, one document at a time:


• Louisiana Driver’s Licenses - 1-888-214-5367

• SNAP Cards (Food Stamps)1-888-524-3578

• Birth and Death Certificates - (225) 342-9500

• Bank Checks, ATM/ Debit Cards or Safe Deposit Boxes - 1-877-275-3342


• Credit Cards

         American Express - 1-800-327-1267         

         Discover - 1-800-347-2683         

         MasterCard - 1-800-627-8372         

         Visa - 1-800-847-2911


• Credit Reports (Equifax, Experian or TransUnion) - 1-877-322-8228

• Social Security Cards - 1-800-772-1213

• Fraud Alerts or a Credit Freeze

• Green Cards - 1-800-375-5283

• Identity Theft Resource Center - 1-888-400-5530

• Medicare Cards - 1-800-772-1213

Passports - 1-877-487-2778

• U.S. Savings Bonds - 1-844-284-2676

• Tax Returns - 1-800-829-1040

• Military Records - 1-866-272-6272

• Insurance Documents

• Real Estate and Property Records (Mortgage Documents, Deeds, etc.)

• Medical and Prescription Records can be accessed by calling your doctor. Medical and prescription records are tracked electronically.

• Proof of Address/ Residency can be obtained by contacting your local utility company to obtain a recent bill.


• National Archives Records - 1-866-272-6272

         General website

         Saving family records website


U.S. Small Business Administration (SBA) - 1-800-659-2955

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. The SBA helps businesses, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.



         FEMA’s mission is to support citizens and first responders to ensure the nation works together to build, sustain and improve its capability to prepare for, protect against, respond to, recover from and mitigate all hazards.

         FEMA reps urge everyone to continue to use caution in areas where floodwaters remain and to monitor DOTD’s website for updated road closure information.

         For more information on the State’s response click here



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Big Easy Biz by Leslie T. Snadowsky


Leslie T. Snadowsky contributes to Biz New Orleans as a video blogcaster and Biz liaison for WWL/WUPL-TV. She’s contributed to Bloomberg NewsReutersThe Times-PicayuneThe New York Post and The Dallas Morning News, and appeared on CNN’s “Nancy Grace,” and “Jane Velez Mitchell,” and Fox News’ “Fox & Friends.” She earned her BA from Newcomb College at Tulane University and her MS in Journalism from Columbia University’s Graduate School of Journalism. As an exhibited and published rock photographer, Leslie enjoys live music and the eclectic culture of New Orleans. 

You can reach Leslie T. Snadowsky directly at Leslie@BizNewOrleans.com.




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